“The task of an executive is not to change human beings. Rather as the Bible tells us in the parable of the talents, the task is to multiply the performance capacity of the whole by putting to use whatever strength, whatever health, whatever aspiration there is in individuals.”
- Peter Drucker
Some of the biggest challenges in IT come from its complexity shield. That is, the shield of technical jargon that protects technical departments from accountability. You’ll recognize the comments like “this update had unforeseen complications” or “this system didn’t work with that system”. In the end, you might feel like you’ve handed your dreams to a magic black box with the hope that something good will come out.
Sometimes this insular bubble even attracts technical talent who prefer to be left to their own devices, but this does little for team synergy with the critical component of technology. Business leaders often accept this trade-off, feeling that having the talent provides a lot of value to the company.
So, what would happen if you could retain that talent and create synergy? The secret begins with recognizing your current capabilities.
Consider both your internal team and any groups you outsource to. Are they more business minded, technical, or service oriented?
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